Optimized Data Grid for a Leading Global Bank

Data-Driven Business Transformation Focused on Real-Time Data Access, Data Consistency and Risk Reduction

Santander Bank is an universal bank and the third largest bank in Poland, in terms of assets value and the number of outlets. The inefficiencies of the data center and delayed access to data were hindering the bank’s daily performance and increasing operational risk. They decided to work with Goldenore to transform into a data-driven institution.

360’ REAL-TIME

customer view 

0.2 SEC RESPONSE

for any query

CONSOLIDATION

of polyglot (multi format) data

Business Perspective

Challenges

  • Incomplete and inconsistent customer information across systems​
  • Inefficient performance of the call center and online banking due to database overload​
  • Stock brokerage data available only up until the previous day​
  • Fraud resulting from the delay of money withdrawals being reflected in the system

Benefits

  • Complete real-time 360 customer view ​
  • Information is consistent and up to date across multiple applications: online banking, stock brokerage, CRM, call-center, and many more​
  • No more data silos: information is always available in one central repository where it can be accessed by any application (KYC, CRM, etc.)​
  • Information on all transactions is available in real-time with query response at 0.2-sec level ​
  • Elimination of fraud resulting from transaction booking lag​

The Architecture

Implementing a real-time data replica can not only solve current business continuity and data access problems but be a starting point in a journey to a fully data-driven enterprise.

Whether your business goal is optimizing infrastructure cost or transitioning to a more efficient data mesh architecture based on data fabric solutions, contact us for a free consultation, and let’s discuss different options. 

Tech Perspective

Project goals

  • Preparation of the environment for the implementation and maintenance of replication using Oracle GoldenGate for the banking sector
  • Implementation and maintenance of data replication mechanisms between databases and Oracle Coherence software

Outcomes

  • Consolidation of several different Oracle, MS SQL Server, IBM DB2, Informix databases (different versions, operating systems, hardware platforms)
  • Significant simplification of the process of obtaining customer data: information always available in one central repository.
  • A new bank CRM was built on Oracle Coherence with a response time for any query at 0.2s level.

Technology Partners

Oracle

Oracle is the company that has created the world’s first – and only – autonomous database that helps to organise and secure client data. Oracle Cloud Infrastructure provides increased efficiency, security and cost savings.

Fivetran

A pioneer in automated data integration, Fivetran excels in delivering fully-managed and pre-built connectors that streamline data pipelines.

IBM

One of our largest business and technology partners. IBM experts apply advanced IT technologies to build secure and reliable infrastructure for companies that are ready for artificial intelligence and a hybrid cloud.

Schedule a Free Consultation

We’d love to learn about your business goals and guide you through optimal technology options.